Microsoft Office 365 and Google Workspace are foundational to campus end-user productivity. Ironically, suboptimal management of these applications can diminish end-user productivity gains and act as a drain on IT staff time and resources.
Overcome gaps in IT staffing
Administrators, faculty, and staff count on collaborative business applications like Office 365 and Google Workspace to communicate, share and manage their work.
Operating as an extension of your team, Apogee, a Boldyn Networks Company:
- Works to understand campus-specific use cases for email, chat, and file storage
- Ensures efficient operation of applications while enhancing the security of end-user data with standardized policy, implementation, and enforcement
- Delivers monthly insights reports to isolate key usage trends and identify opportunities for operational improvements
Offered as a discrete service or part of a comprehensive Managed IT Services suite, Managed Office 365 & Google Workspace maximizes the uptime and efficiency of email, chat, and file storage to free IT to shift resources and time to more important priorities and projects.
Drive efficient collaboration across campus
Maximize uptime and availability
Customized policy, implementation, and enforcement for email, chat, and cloud file storage improves uptime and efficiency, delivers a positive user experience, and enhances end-user productivity
Rapidly respond to daily changes
As the escalation point for daily changes and maintenance, Apogee helps ensure a rapid service desk response, increasing user satisfaction and campus technology reputation
Simplify vendor communications
Apogee serves as primary technical contact for vendors, quickly identifying and remediating vendor-based issues without drawing on in-house staff for support
Explore Apogee Managed IT Services
Industry-leading people, processes, and tools free in-house staff from burdensome operational tasks, easing the shift from mere cost center to campus innovator and leader
Managed Infrastructure
Managed server hardware and software, including updates, patches, virtual environments maintenance, backups, and optimization
Managed Endpoints
Managed end-user computers, operating systems, applications, and antivirus, including monitoring, management, installation, and patches
Managed Active Directory
Managed user and computer permissions and policies, including servers, DNS, single sign-on (SSO), backups and multi-factor authentication
Datacenter Management
Datacenter management and monitoring to ensure optimal performance, security, and overall health, with rapid response to issues or potential threats.
IT Service Desk with Apogee
Remote 24/7 support, management, tracking, and monthly reporting of all IT tickets
Move from In-House IT to a Managed Technology Services Model
With operational scale and technical expertise perfected with over 350 institutions, Apogee can deliver managed technology services anywhere your campus needs demand in a predictable OPEX-based funding model. Read our e-book to learn how we can help you move to a managed technology services model.
Get e-Book
Unlock time to focus on innovation
Questions? We’re here to help.
Talk to a higher education expert
