At Ithaca College, a mid-size liberal arts college in Ithaca, New York, you’ll find a world-class Wi-Fi network used by students, teachers and guests for everything, everywhere. But it wasn’t always like this. More than 14+ years ago, Ithaca made a strategic decision to outsource and partnered with Apogee to pave a progressive path for technology. Apogee was selected for its standout experience in the academic market and knowledge of piracy laws. In just over four months, Apogee and Ithaca achieved the goals they had set out to accomplish. This partnership continues to thrive today and has positively impacted student satisfaction, productivity and the bottom line.
“IT and facilities planning are now inextricably linked. Sometimes a specialist provider in these domains should be brought in when they bring true value, in addition to positively impacting productivity and the bottom line. I want a partner that works alongside Ithaca to bring innovative ideas; one that takes the time to think through how to improve, and helps the school meet and anticipate student needs. Apogee is such a partner.”
– Gerald Hector, former VP, Finance & Administration, Ithaca College
In the ‘90s, Ithaca had established an in-house residential network. But by the early 2000s, the school was struggling to meet student needs from accelerated device adoption, growing expectations of campus-wide network access, and legal issues with peer-to-peer sharing. Ithaca decided that outsourcing to a third-party to improve service and support would be a better use of their resources, routing Information Technology Services (ITS) to strategic priorities.
Apogee’s tailored solution for Ithaca included:
Through its partnership with Apogee, Ithaca fostered an understanding of where the industry is going, as well as how technology advancements impact student life and learning. Today, Ithaca now enjoys: