• Partner Perspectives

Partner Perspectives

Outsourcing Wireless

Dale Hulvey, Assistant Vice President for Information Technology and Dick Johnson, Director of Technical Services, James Madison University

June, 2016

“The student comes first” is our mantra at James Madison University (JMU), a public comprehensive university located in Harrisonburg, Virginia. With this singular focus on the mission – “preparing students to be educated and enlightened citizens who lead productive and meaningful lives”— we’ve garnered a 92 percent retention rate and a six-year graduation rate above 80 percent.



Enlightening IT

Gerald Hector, VP of Finance and Administration, Ithaca College

March, 2016

When the CIO and CBO collaborate to translate the language of information technology into practical terms, the result can be a compelling story that illuminates the importance of strategic IT investment.



IoT and the College Campus: 9 Ways Schools Can Prepare For the Hyper-Connected Age

Travis Seekins, Associate VP of Student Technology, Hardin-Simmons University

May, 2015

For many years, human-to-human communication has been the bedrock of our daily lives. More recently, however, machine-to-machine streaming has become a dominant, and often disruptive, dance partner in the communication landscape. But now, we are beginning to catch a glimpse of a world where the communication composition is created with human-to-machine data culminating in one seamlessly-orchestrated waltz.



Why We Outsourced Our ResNet

Kris Kaufman, Director of Housing, SUNY Buffalo State.

February, 2015

When SUNY Buffalo State’s residential network infrastructure couldn’t keep up with student demand, the institution looked to a ResNet provider for a much-needed overhaul. As 2,900 students poured into the residential halls at SUNY Buffalo State last fall, there was an undeniable air of excitement amongst team members of our housing department.



10 Do’s and Don’ts of Outsourcing the ResNet

Eric Leidlein, Executive Director of Auxiliary Services and Greg Hladik, University of Texas at Arlington

August, 2012

In 2010, student residents at the University of Texas at Arlington vocalized their need for a reliable, fast network that could deliver the high service levels needed for their mobile devices and streaming media. Our housing team responded by upgrading an obsolete network infrastructure to meet demand for increased bandwidth, extensive coverage, and bundled services.



Future Proofing through Technology

Marshall Eidson, CIO, University of the Incarnate Word

June, 2012

Like many higher education institutions, University of the Incarnate Word (UIW) has grappled with seismic changes in technology, an uncertain economic climate for graduating students, and the pressing need to do more with IT. UIW’s vision for IT is to provide a reliable technology infrastructure experience for its users while advancing the university’s mission through technological planning, innovation, and leadership.



No Longer Held Hostage by the Student ResNet

Jesse McKneely, Director of Infrastructure and Project Management, Birmingham-Southern College

August, 2011

Several years ago, it was common for IT department staff at Birmingham-Southern College (BSC) to say that they were being held hostage by the student residential network. Jesse McKneely, Director of Infrastructure and Project Management, IT, Birmingham-Southern College said, “The memories of camping out in an office filled with virus-plagued student computers, trouble-shooting outdated network equipment, and the angry voices of our students are still fresh in my mind.”



Outsourcing the ResNet for Managed Service

J. Keith Yarbrough, Assistant Vice President, University of Texas of the Permian Basin

June, 2011

A gadget blizzard has descended on U.S. higher education campuses. On move-in day every fall, technology-savvy college students lug not just their luggage but also an enormous variety of equipment, gadgets, and devices — desktop computers, laptops, televisions, DVD players, PC tablets, smartphones, gaming consoles, printers, cameras, and more — into their residence halls.



8 Tips for Wireless in the Residence Halls

Scott Merritt, Director of Information Technology, Centenary College of Louisiana

March, 2011

The signs are all around us. Technological advancements in recent years have brought about an unprecedented blizzard of new mobile devices such as notebooks, tablet PCs, smart phones and gaming consoles in the marketplace. Like many students across the country, the students of Centenary College of Louisiana are bringing more devices to school. They have come to expect seamless wireless connectivity not just in the classrooms but also in the residence halls.