How will you meet Gen Z technology demands? In an essay published in The Chronicle of Higher Education, co-authors Arthur Levine and Scott Van Pelt outline five “profound and jarring new realities” shaping the future of higher education. While each of these trends – the result of conversations with college presidents, higher ed associations, and policymakers – are broadly relevant for school administrators, one trend stands out among the rest: “With near universal access to digital devices and the internet, students will seek from higher education the same things they are getting from the music, movie, and newspaper industries.” The commonality among these three industries isn’t hard to detect. Each has developed options for on-demand, unbundled access in response to consumer wants and needs (e.g., think buying a song on the go rather than the entire album from a fixed location). Digital natives prefer anytime, any place access. Service, quality,…
