CASE STUDIES TOPICS  Residential Networks (ResNet) Student Engagement
Residential Networks (ResNet)

Most Recent Case Studies

Future-Proofing Wi-Fi to Elevate Student Experience

Residential Networks (ResNet)

Future-Proofing Wi-Fi to Elevate Student Experience

At Centenary College of Louisiana, a small liberal arts college in Shreveport, LA, providing wireless connectivity to the student body is one of its topmost priorities. And it has been that way for years. Early on, Centenary made a strategic decision to outsource and partnered with Apogee to build a solid foundation to support bandwidth needs well into the future. Apogee was selected for its technical expertise, cost savings and availability of a dedicated team to ensure eòcient installation, support and expansion. Now, nearly 10 years later, this partnership continues to thrive, fostering a positive student experience, boosting productivity and enhancing the bottom line. “The student residents of Centenary College of Louisiana are a truly connected, intelligent and technologically savvy cohort. We are proud to be able to provide the most advanced wireless technologies and support, giving them the optimum IT environment and educational experiences that they deserve.” – Scott…

Outsourcing: Wi-Fi the Secret to Speedy Roll-Out and Greater Student Satisfaction

Residential Networks (ResNet)

Outsourcing: Wi-Fi the Secret to Speedy Roll-Out and Greater Student Satisfaction

“The student comes first,” is the mantra at James Madison University (JMU), a large public university in Harrisonburg, Virginia. So, when the school’s 20,000 mostly undergraduate students started demanding comprehensive wireless access, JMU listened. With time a critical factor, JMU made the strategic decision to outsource and partnered with Apogee to deliver a complete re-implementation of the campus residential network. The result: JMU saved significant equipment costs, reduced staffing costs, attained excellent connectivity (despite major density challenges) and installed the network quickly and efficiently. Best of all, student complaints about connectivity have become almost non-existent. GOALS JMU was an early adopter of wired internet years ago. But in recent years, the school faced increasing pressure from students and parents to upgrade wireless technology to provide seamless and robust access. This situation worsened with the rise of smartphones. In addition, parents complained that their students were using up their cellular data…

The Business and Personnel Challenges of Rapid Expansion and Meeting Student Demand

Residential Networks (ResNet)

The Business and Personnel Challenges of Rapid Expansion and Meeting Student Demand

After experiencing extraordinary growth in enrollment and addition of several large-scale residential communities, San Francisco State University‘s technology and support needs increased rapidly. School officials developed an ambitious plan for network expansion with goals of having an infrastructure flexible and dependable enough to exceed campus technology demands and changes for the next 15 years. Administrators understood that modern technology in the residence halls is one of its primary strategic initiatives and critical for filling beds and paying its new liabilities. With tight capital budgets and limited staff resources, SFSU determined that its best strategy was to partner with a specialized and experienced network provider. Solution The initial implementation consisted of deploying an Apogee-Powered ResNet – a scalable, fully integrated voice/video/data network with complete on-site maintenance and around-the-clock support. As part of Apogee’s commitment to help SFSU stay ahead of the technology curve, Apogee recently executed a campus-wide upgrade providing a…

Future-Proofing Wi-Fi To Elevate Student Experience

Residential Networks (ResNet)

Future-Proofing Wi-Fi To Elevate Student Experience

At Ithaca College, a mid-size liberal arts college in Ithaca, New York, you’ll find a world-class Wi-Fi network used by students, teachers and guests for everything, everywhere. But it wasn’t always like this. More than 14+ years ago, Ithaca made a strategic decision to outsource and partnered with Apogee to pave a progressive path for technology. Apogee was selected for its standout experience in the academic market and knowledge of piracy laws. In just over four months, Apogee and Ithaca achieved the goals they had set out to accomplish. This partnership continues to thrive today and has positively impacted student satisfaction, productivity and the bottom line. “IT and facilities planning are now inextricably linked. Sometimes a specialist provider in these domains should be brought in when they bring true value, in addition to positively impacting productivity and the bottom line. I want a partner that works alongside Ithaca to bring…

Increasing Retention, Enrollment and Graduation Through Wi-Fi

Residential Networks (ResNet)

Increasing Retention, Enrollment and Graduation Through Wi-Fi

The State University College at Buffalo’s existing infrastructure could not keep pace with the rising number of residents and devices. Understanding that providing a reliable way to access online resources was key to the school’s competitiveness, Buffalo State’s administrators partnered with Apogee to deliver a new and comprehensive student network. Learn how they found value in outsourcing and experienced a speedy installation, resulting in greater student satisfaction. Problem With more than a 130 percent increase in residence hall occupancies over two decades and almost 3,000 students flooding its networks with a slew of devices each year, it was clear that student needs had outpaced residential network capacity at the State University College at Buffalo (also known as Buffalo State College or SUNY Buffalo State). In recent years, the number one student complaint was slow internet speeds and minimal wireless connectivity in the residential halls (ACUHO-I’s 2013 educational benchmark survey). Only two…

Enter with Hope, Leave with Achievement

Residential Networks (ResNet)

Enter with Hope, Leave with Achievement

Schreiner University in Kerrville, Texas, has successfully tapped technology to prepare students and staff to thrive in today’s collaborative, 24/7 environments. Learn how Schreiner teamed with Apogee and the National Institute of Technology in Liberal Education (NITLE) to map out a progressive path for technology and achieve Schreiners’ institutional mission of “Enter with Hope, Leave with Achievement.” Problem Schreiner University has always prided itself on utilizing all the tools at its disposal to prepare its students for the future. “Connecting students to relational learning is how technology can help us achieve the Schreiner promise of Enter with Hope, Leave with Achievement,” said Dr. Timothy Summerlin, President. With the advent of mobile technologies, Schreiner grappled with a wave of wireless devices that strained its networks and hindered the school’s ability to realize its strategic technology vision. In 2011, the Schreiner team, led by Summerlin, embarked on a multi-year process to get…

No Longer Held Hostage by ResNet Demands

Residential Networks (ResNet)

No Longer Held Hostage by ResNet Demands

The IT team at Birmingham-Southern College was being ‘held hostage’ by ResNet demands, spending up to 75%-80% of their time and resources on managing, troubleshooting and resolving ResNet issues. Recognizing that ResNet management was severely limiting their ability to advance new technologies and invest in the administrative side of the network, BSC began considering an outside solution.

Deriving Greater Value Through the ResNet

Residential Networks (ResNet)

Deriving Greater Value Through the ResNet

Southwestern University found that over 90 percent of the traffic on its residential network was entertainment-related, causing them to severely restrict services and applications. This dramatically reduced bandwidth availability for academic purposes, took significant time away from ITS staff, and diverted funds from support services and application development. Learn how Southwestern partnered with Apogee to plan and implement a comprehensive solution, resulting in a 12-fold increase in bandwidth and freed-up resources. Challenge When Southwestern first deployed and began maintaining its ResNet infrastructure in the mid-1990s, the university’s ITS (Information Technology Services) department allowed reasonable access to academic resources, both on its own network and on the Internet. Students were able to access email services and surf the then limited, information-based Internet. As additional online content became available, Southwestern students found new uses for the Internet and their computers, such as downloading rich media (audio, and now video) and exchanging large…

Staying Competitive in a Changing Landscape

Residential Networks (ResNet)

Staying Competitive in a Changing Landscape

The University of North Texas is a 4-year liberal arts institution located in Denton, Texas. With an enrollment of more than 34,000 students, UNT is the flagship campus of the UNT System and the fourth largest university in Texas. More than 6,000 students live on campus between fourteen residence halls, making UNT the largest residential campus in the Dallas-Fort Worth area. By the spring of 2007, UNT residence halls were feeling an increased pressure to stay competitive with the Internet connection speeds students were accustomed to. “We found it difficult to maintain the high-caliber of service that students wanted with our previous service provider, which had no real guarantee of bandwidth,” said Chuck Fuller, Assistant Vice President for Business Service. Network delays were common, Fuller added, while students increasingly expected access to wireless Internet which the school was not able to provide. The Search for a Network Partner Faced with…