Interactive Report: The State of Higher Ed Strategic IT Planning

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CASE STUDIES TOPICS  Residential Networks (ResNet) Campus Engagement

Case Study

Enter with Hope, Leave with Achievement

January 2, 2016
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Schreiner University in Kerrville, Texas, has successfully tapped technology to prepare students and staff to thrive in today’s collaborative, 24/7 environments. Learn how Schreiner teamed with Apogee and the National Institute of Technology in Liberal Education (NITLE) to map out a progressive path for technology and achieve Schreiners’ institutional mission of “Enter with Hope, Leave with Achievement.”


Schreiner University has always prided itself on utilizing all the tools at its disposal to prepare its students for the future. “Connecting students to relational learning is how technology can help us achieve the Schreiner promise of Enter with Hope, Leave with Achievement,” said Dr. Timothy Summerlin, President.

With the advent of mobile technologies, Schreiner grappled with a wave of wireless devices that strained its networks and hindered the school’s ability to realize its strategic technology vision. In 2011, the Schreiner team, led by Summerlin, embarked on a multi-year process to get its technological assets up to speed.

Schreiner enlisted the help of the National Institute of Technology in Liberal Education (NITLE) to audit its technology services and to develop a three-year roadmap. One of the plan’s priorities was the expansion of wireless access and bandwidth.


Bill Muse, Schreiner’s Vice President for Administration and Finance, worked hand-in-hand with Nick Figel, Schreiner’s new Director of Enterprise Technology, to upgrade the campus network to provide reliable and comprehensive geographic coverage.

After an internal evaluation, the team determined that Schreiner’s needs had outgrown existing in-house models of service delivery and made a decision to outsource the residential network to a specialist. Schreiner then focused its efforts toward choosing the right vendor, selecting Apogee for its expertise, dependability and reasonable rates.

“Apogee provided counsel and options on how we could do different things on both capital and operating budgets. We liked the company’s approach on pricing flexibility with tiered services to accommodate heavy users without passing the cost on to the residents with basic bandwidth needs,” said Summerlin. “Most of all, we encountered an openness and responsiveness from Apogee’s team when we talked about the plans in detail.”

Apogee’s Solution includes:

  • Frequent equipment refreshes built into the contract
  • Delayed capital expenditure for the school
  • New access points for comprehensive wall-to-wall wireless coverage
  • Tiered options to accommodate residents with more bandwidth needs
  • Flexible financing options
  • Frequent measurement
  • 24/7 troubleshooting and support
  • Speedy installation and deployment in stages


Today, Schreiner enjoys:

  • Stable, predictable costs
  • Five times more bandwidth
  • Fast, reliable access to Wi-Fi across 90 percent of the campus
  • Ability to scale with demand
  • Greater student satisfaction
  • Quantifiable results from Apogee monitoring speeds at different places on campus

“One of my goals is to minimize the infrastructure’s use of fiscal and capital resources to maximize what’s available for our educational mission”, Muse said about his need for budget predictability. “In this instance, I wanted to smooth out capital expenditure over several years and not pay a big premium for that flexibility.”

“Outsourcing to Apogee allowed us to front end some of the capital investment needed to build infrastructure. The contract was structured for a specific service level, so I know for the entire life of the contract, I don’t have to worry about buying new access points, services, or running new cable,” he added.

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