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On-Campus ResNet Services

Apogee is the recognized leader in providing high-speed campus residential networks (ResNet) in partnership with higher education communities across the country. Partnering with Apogee to provide a high-speed ResNet allows colleges and universities to enhance their network infrastructure, while offloading the growing volume of administrative responsibilities associated with managing a student network. This partnership allows ITS departments to focus on mission critical tasks, such as growing the enterprise network, and facilitating the development and use of e-learning tools and content.

ResCore™ – Essential Network Services

ResCore™ is an essential set of managed services that allow you to provide exceptional network service and support, while saving time and capital for the areas where you need them the most.  For less than the price of a cup of coffee per resident, you can implement a network solution tailored to meet your current needs – while providing room for future growth.

Apogee Voice™

Apogee Voice™ is an application-based cellular coverage solution designed to eliminate the need for expensive distributed antenna systems (DAS). By leveraging the power of the existing wireless network, Apogee Voice™ can ensure mobile communication for student residents without a significant capital investment or infrastructure expansion Unlike DAS, which must be negotiated with each carrier, Apogee Voice™ supports all carriers and runs on both iOS and Android smartphones.

Voice over IP (VoIP)

Apogee can provide full service Voice over IP phone solutions, giving students the option of having an in-room local phone while allowing you to eliminate costly PBX systems. Feature-rich digital phone service includes call waiting, call forwarding, caller ID and more. Phone moves are instantaneous – students just tell us where they’re moving, and their phone number goes with them anywhere on campus.

Direct-to-Desktop TV (Video over IP)

Apogee’s residential networks support complete turnkey solutions for high-quality distribution of Video-over-IP, enabling students to view available television broadcasts using a personal computer via the Apogee residential network. Subscribers simply use any web-browser to launch an optimized player application, and never have to install, patch, update, configure, or otherwise deal with the hassles of a traditional video player. PC, Mac OS/X, and Linux operating systems are all supported. A complete programming guide is built into the player, making video navigation simple. Applications include both live video distribution (cable TV feeds, remote broadcast of live events in real-time), as well as on-demand delivery of video and scheduled delivery of entertainment and academic programs.

24-Hour Support

Expert Teams Dedicated to Supporting Higher Education
Our support staff understands the unique ways that students use the Internet and participating in regular, ongoing training covering the most effective ways to address student connectivity issues.  Our support center is locally managed and powered by an advanced VoIP system, providing detailed historical reporting, real-time call volume monitoring and a rigorous quality assurance program that regularly incorporates the most recent student feedback.

Third-Party Device Support
It’s not just about desktop and laptop computers anymore.  From PDAs and gaming systems, we support what students are bringing to campus.

On-site coordinator Option
As part of our holistic approach to service and support, Apogee can provide a locally hired on-site coordinator to offer hands-on support and troubleshooting to students.

Off-Campus Student Housing Networks

Apogee is a leading provider of affordable High Speed Internet services to the student apartment industry. Where student densities and locations are appropriate, Apogee will design, install and manage a secure, authenticated network for off-campus student housing that can be tailored to student needs. In a typical deployment, every bedroom is wired for internet access at speeds greatly exceeding cable modems and DSL. Today’s students expect fast, easy and affordable internet service. With Apogee, students move in, plug in, and get on-line immediately!

Key Benefits include:

• Turnkey high-speed network for your student apartment complex
• Comprehensive facility site survey
• Network design and equipment based on site survey data
• Professional installation and testing
• 24/7 network monitoring
• Exceptional call center support
• Local technical support
• High Occupancy, Satisfied Customers, Low Turnover and More Customer Referrals

Secure Intercept Service – CALEA Compliance

For many schools, initiating and maintaining compliance can be a drain on time, money and resources, especially in light of the recent mandates and the resulting standards referenced under CALEA.

Apogee, a trusted partner in managing student networks for colleges and universities, large and small, understands working with the FCC and various Law Enforcement Agencies (LEA’s) to deliver an efficient compliance solution that also preserves the privacy of students, faculty and staff.

Let us know how we can meet your student residential technology needs by calling 1-877-478-8858 or by sending an email to info@apogee.us.